Westgate Resorts is a prominent player in the vacation ownership industry, with properties scattered across the United States. These resorts are known for their luxurious accommodations, exciting amenities, and top-notch customer service. But does Westgate Resorts live up to its reputation or is it just an overhyped brand?

Firstly, let’s talk about the locations of Westgate Resorts. They have properties in popular tourist destinations like Orlando, Las Vegas, Gatlinburg, Myrtle Beach and more. This gives vacationers a wide range of options to choose from depending on their preferred holiday spot.

The accommodations at Westgate Resorts are designed to provide guests with utmost comfort and luxury. The rooms are spacious and well-furnished with modern appliances and amenities such as full kitchens or kitchenettes, private balconies or patios, whirlpool tubs and more. Some even offer spectacular views that add an extra layer of relaxation to your stay.

In terms of amenities, Westgate Resorts doesn’t disappoint either. Most resorts feature multiple outdoor pools (some heated), hot tubs, fitness centers, on-site dining options among other facilities that you would expect from a high-end resort chain.

Now let’s move onto customer service which plays a crucial role in shaping guests’ experiences at any resort. Many their reviews praise the friendly staff at various Westgate Resort locations who go above and beyond to ensure guest satisfaction.

However no review would be complete without pointing out some drawbacks too. One common complaint among guests has been about the aggressive sales pitches for timeshare presentations they encountered during their stay at some properties which can be off-putting for those seeking a relaxed vacation experience.

Another issue raised by some guests pertains to hidden fees not clearly communicated during booking process leading to unexpected charges upon check-out causing frustration among customers who value transparency in pricing.

Lastly there have been instances where room cleanliness was not up-to-par according to few guest reviews suggesting inconsistency in housekeeping standards across different locations.

So is Westgate Resorts a hidden gem or overhyped? It seems to be a bit of both. The luxurious accommodations, wide range of amenities and excellent customer service are certainly praiseworthy but the aggressive sales tactics for timeshare presentations and lack of transparency in pricing could be off-putting for some guests.

Therefore if you’re considering booking a stay at Westgate Resorts, it’s important to do your research, read multiple reviews and ask plenty of questions during the booking process to ensure that it meets all your vacation needs. After all every guest experience differs and what works for one might not work for another.